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FAQS
What is Rich Girl Graphics?
Rich Girl Graphics is a creative design studio specializing in custom graphics, branding, Shopify website designs, social media kits, digital products, and more! We're all about turning your creative vision into a brand that stands out.
What services do you offer?
We offer a variety of creative
services, including:
Custom Logo Designs
Shopify Website Designs
Brand Identity Kits
Social Media Kits
Business Cards &
How long does it take to receive my order?
Great designs take time, Girly! Our estimated turnaround times are:
Custom Logos: 3-4 business days
Branding Kits: 5-6 business days
Shopify Websites: 10-15 business days
Social Media Kits: 7-9 business days
Custom Graphics: 8-11 business days
Premade Digital Products: Instant download
Turnaround times begin once payment and all required design information have been received. Business days exclude weekends and holidays. Delays in customer responses or requested revisions may extend your completion date.
Do you accept rush orders?
Need your design ASAP? Rush orders may be available depending on our workload.
Rush Turnaround: 2-3 business days
Additional rush fees may apply. Please contact us before purchasing to confirm availability.
Do you offer refunds or cancellations?
Refunds and cancellations depend on the type of purchase, project status, and our applicable policies. Please review our refund policy before ordering.
DISCLAIMER: ABSOLUTELY NO REFUNDS ON ANY PREMADE TEMPLATES OR DIGITAL PRODUCTS!!!
Can I request a custom design?
Absolutely, Girly! Custom designs are our specialty. We love bringing unique visions to life. Be sure to provide your preferred colors, wording, inspiration, and any important design details.
Can I edit or resell your templates?
Editable templates can be customized using the specified software. Reselling is only permitted when the product includes resale rights.
What are RGGFX business hours?
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: CLOSED
Saturday: 12:00 PM - 5:00 PM
Sunday: CLOSED
Please Note: All inquiries, order updates, and design-related messages are handled during business hours. Messages received outside these hours will be addressed on our next business day.
How can I contact Rich Girl Graphics?
Need a little extra help, Girly? Reach out through our website's contact form. We're happy to answer your questions!
Support Response Time: Within 24-48hrs during my business hours
STILL HAVE QUESTIONS, GIRLY?
Your dream brand deserves the royal treatment!
LET'S CHAT! Text (470) 485-4389
Rich Girl Graphics: The Key to Designing Starts Here